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Welcome to the Adams Discount Centre Website at www.adamsdiscount.co.za online store. The website is owned by Adams Discount Centre (“Adams”). Adams provides with the information contained on this website and advertises and sells the products to you, subject to these terms and conditions. By accessing and using the website, the user agrees to be bound by the terms and conditions set out in this legal notice. The user may not access, display, use, download and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of the provider. There may be legal notices on other areas of this website which relate to your use of the website, all of which will, together with these website terms and our online privacy notice govern your use of this Website. Please read these terms and conditions carefully and should you have enquiries, please email us at adams@adamsdiscount.co.za

E-Commerce & Privacy

The Website www.adamsdiscount.co.za sells a variety of kitchen goods online. The use of any product bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.

The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

Accuracy and Content of Goods

Adams has taken all reasonable steps to ensure that each product described or depicted on this website and any other information (such as pricing) displayed on the website is current, complete and accurate. However content errors may occur. For this reason and if the law allows it, the information displayed on our website is provided without any guarantees, conditions or warranty as to its accuracy.

We have made every effort to accurately display the goods specifically with regard to their colour, description and price. Some descriptions or photographs of products and packaging may be of a generic nature and not specific to the particular product you wish to buy. Please remember however that the colours that you see will depend on the device which you are using to access our website and we cannot guarantee that the goods when received will be the exact same colour as you have seen it. We will also not accept any order if there has been a material error as to the price or description of the goods. We will inform you of such errors as soon as we become aware of them. If you are uncertain about information on a product advertised on this website, please send an email to adams@adamsdiscount.co.za and we will gladly assist you.

Payment Options

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Provider’s bank account, the details of which will be provided after checkout.

Credit card acquiring and security

Credit card transactions will be acquired for the Provider via approved payment gateways. Our payment gateways use the strictest form of encryption, namely Mygate,3D secure and no credit card details are stored on the website.

What is 3D secure?

3D Secure stands for Three Domain Secure – the payment industry’s Internet authentication standard which has been developed by the major card companies. Visa has called their version of the scheme Verified by Visa and MasterCard have called their equivalent initiative MasterCard SecureCode. These are both collectively referred to as 3D Secure.

Delivery policy

Subject to stock availability with suppliers and receipt of payment, requests will be processed within 7 working days and handed over to a courier company for delivery. Unless otherwise specified, delivery is free. In the event that we do not have stock of the particular product you have ordered it could take up to 4 weeks to receive the item.  For very remote areas not serviced by standard couriers The Provider will deliver via Post Office, or to the nearest town to the User that is accessible by Arimax within their normal routes. In these circumstances the Provider will be in contact with the User to arrange an alternative address.

The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order.

Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed  to adams@adamsdisount.co.za

Where we deliver, Delivery times, delivery charges should all be clearly stated here.

Furthermore the requirements at the time of delivery should be set out. (Example- please note that our courier company’s driver will ask you for your name, surname and ID on delivery of products. Should you not be available at the chosen delivery address to receive your order at the time of delivery, the driver will make a second attempt and thereafter we will contact you to arrange a suitable time for delivery).The possibility of changing orders, repercussions, etc. should also be discussed here.

Returns / Refund Policy

If on receiving your order you are not delighted with your purchase, let our customer service team know within 14 days and we will gladly collect it at our expense and provide you with a refund provided the item is in its original condition and original packaging.

If you have used a product and found it to be damaged or faulty we will collect the product at our expense and either replace, refund or repair the item, depending on the circumstance.

Although seldom charged, we reserve the right to charge a 10% administration fee for returned orders should the returns process incur significant administration expenses. Refer to contact page for contact details.

Gift Vouchers

Gift Vouchers are not redeemable for cash and will not be replaced if lost, stolen, destroyed or used without permission. Adams Gift Vouchers cannot be resold to- or exchanged with a third party. You cannot use a Adms Gift Voucher to purchase another Adams Gift Voucher. Adams Gift Vouchers can only be redeemed online through www.adamsdiscount.co.za or at our stores in fourways or eastrand.

Customer details separate from card details

Customer details will be stored by the Provider separately from card details.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility

The Provider takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Updating of these Terms and Conditions

Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Copyright and Intellectual Property Rights

Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

Limited License to General Users

Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only.

This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider. Provider and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website.

Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Any unauthorised use terminates this license.

Limitation of liability

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

Privacy: casual surfing

The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website, and to improve content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

Choice of Law

This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Johannesburg High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.

Pricing

We will take all reasonable efforts to ensure that prices reflected on the website are accurate. You will be charged the prices reflected on the website. Prices are quoted in the South African Rand and include Value- Added Tax (VAT). Special promotions may be limited to separate offer conditions and stipulations.

Stock Availability

Products displayed on this website are subject to availability.

Disclosures required in terms of section 43 of the Electronic Communications and Transactions Act 25 of 2002

Full Name: Adams Online (PTY) LTD

Physical Address: Shop 7 – Forest Road, Fourways Value Mart, Fourways.

Telefax Number: 0114657928 / 0118947315 / 0114921518

Telephone Number: 0114657928 / 0118947315 / 0114921518

Website Address: www.adamsdiscount.co.za

Email Address: adams@adamsdiscount.co.za

Registration Number: 2012/041046/07

Vat Registration Number: 4700265921

Country of Incorporation: South Africa

Managing Director and Chief Executive Officer:

MD – Suliman Adam Moosa

CEO – Yakoob Adam Moosa

Physical Address for service: Shop 7 – Forest Road, Fourways Value Mart, Fourways.

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